{"id":11820,"date":"2026-03-02T13:35:41","date_gmt":"2026-03-02T13:35:41","guid":{"rendered":"https:\/\/stage.thesinapiteam.com\/?page_id=11820"},"modified":"2026-03-19T17:34:53","modified_gmt":"2026-03-19T17:34:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/stage.thesinapiteam.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\tFAQs \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked\nQuestions for Sinapi\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What are the differences between translation, localization, and globalization?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tYou\u2019ve probably seen these terms a lot. But what do they mean? If you are new to this industry, here\u2019s the best way to remember the differences: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Translation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIs the accurate and appropriate way to present your content in a different language.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Localization\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIs the process of adapting that translation for a specific language and country (different variations of Spanish, French, or German, for example). Its considers local practices and culture and provides an output that is sensitive to the audience in the target country.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Globalization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIs the process of turning the points above into a multilingual, holistic marketing strategy that enables easy localization for audiences in specific target markets, based on culture, region, or language.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What business value do we add to globalization from a technical support perspective?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tTo mitigate third-party companies\u2019 poor response times, Sinapi aims to restore confidence in systems settings and performance. We monitor your G11n tools closely to detect and fix issues immediately, and we are always at your end-user\u2019s disposal to assist with any technical issue they might have. When we gain a deep understanding of your company\u2019s G11n environment, we\u2019ll suggest and maintain the system settings that best suit your needs.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What are our working hours?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We work Monday through Friday from 1:00 am PST to 5:00 pm PST (GMT+2 and GMT-3 time zones). Basically, we\u2019re available during almost all regions\u2019 business hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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What support model do we use?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThanks to our shared services scheme, we have faster response times, better availability, and higher scalability to meet our clients\u2019 needs. The following is our service-level agreement:\n<\/p>\n\u25cf Support request acknowledgment: 1 hour\n<\/br>\n\u25cf Support request update\/resolution: 4 hours\n<\/p>\nThis enables us to set the right expectations and keep our clients informed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQs Frequently Asked Questions for Sinapi What are the differences between translation, localization, and globalization? You\u2019ve probably seen these terms a lot. But what do they mean? If you are new to this industry, here\u2019s the best way to remember the differences: Translation Is the accurate and appropriate way to present your content in a […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11820","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQs - The Sinapi Team<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - The Sinapi Team\" \/>\n<meta property=\"og:description\" content=\"FAQs Frequently Asked Questions for Sinapi What are the differences between translation, localization, and globalization? You\u2019ve probably seen these terms a lot. 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